Privacy Policy — Aloha Auto Depot LLC
Effective Date: 1 May 2026
Last Updated: 13 October 2026
Aloha Auto Depot LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of individuals when they access our websites, mobile applications, or related digital services (collectively, the "Sites").
This Policy applies universally to all web properties owned, operated, or controlled by Aloha Auto Depot LLC.
This Policy is intended to comply with applicable U.S. state privacy laws, including the Hawaii Revised Statutes regarding data protection, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy laws.
We collect personal information for the business purposes described in this Policy and retain it only as long as reasonably necessary to fulfill those purposes. At or before the time of collection, we inform individuals of the categories of personal information we collect and the purposes for which such information will be used.
Who Operates the Sites?
Aloha Auto Depot LLC
744 Ala Moana Blvd
Honolulu, HI 96813
United States
Aloha Auto Depot LLC acts as the “business” under applicable U.S. state privacy laws and determines the purposes and means of processing personal information on the Sites.
Contact Phone: 808-599-9360
Contact Email: privacy@alohaautodepot.com
Categories of Personal Information We Collect
We may collect the following categories of personal information (reflecting data collected in the preceding 12 months):
- Identifiers: Name, email address, postal address, telephone number, and IP address.
- Government Identification Information (Sensitive Personal Information): Passport details, driver’s license information, or other government-issued identification details, alongside identity verification status and related metadata. Identity documents are securely transmitted directly to third-party identity verification providers. We do not retain full copies of identity documents unless required by law.
- Commercial Information: Records of services requested, vehicle interests, or purchases, and transaction information.
- Financial Information: Payment-related information processed through secure third-party payment processors. We do not store complete credit card numbers.
- Internet or Network Activity: Browser type, device information, usage data, and website interaction data.
Note: We do not knowingly collect personal information from children under the age of 13.
Sources of Personal Information
We collect personal information:
- Directly from you when you input data into forms or request services.
- Through third-party identity verification processes.
- From secure payment processing providers.
- Through cookies, tracking pixels, and similar web tracking technologies.
- From publicly available sources where appropriate.
Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and similar technologies across our Sites to maintain secure sessions, analyze site traffic, remember your preferences, and improve our services.
The types of cookies we utilize include:
- Essential Cookies: Necessary for basic website security, layout rendering, and core system functionality.
- Analytics & Performance Cookies: Help us understand how visitors interact with our various web properties (such as tracking page views and identifying traffic sources) so we can optimize performance. This may include tools like Google Analytics.
- Functionality & Marketing Cookies: Remember choices you make to provide an enhanced experience and deliver relevant digital advertising across platforms.
Managing Your Preferences: You can control, block, or delete cookies at any time through your individual web browser settings. Please note that disabling essential cookies may impact the performance and availability of certain features on the Sites. By continuing to use our Sites without changing your browser settings, you acknowledge our use of cookies as described in this policy.
How We Use Personal Information
We use personal information to:
- Provide, maintain, and manage services across our Sites.
- Verify your identity, ensure data security, and prevent fraudulent activity.
- Safely process your inquiries or payments via third-party processors.
- Communicate operational, transactional, or customer service updates to you.
- Analyze trends to improve our overall user and customer experience.
- Comply with active legal, regulatory, or administrative obligations.
We use sensitive personal information only for purposes permitted under applicable state law and do not use it to infer characteristics about individuals.
Disclosure of Personal Information
In the preceding 12 months, we have disclosed the categories of personal information described above to the following categories of recipients for core business purposes:
- Identity verification providers.
- Secure payment processors.
- Cloud hosting and IT service providers.
- Professional advisers (such as legal or financial counsel).
- Regulators or law enforcement where legally required.
Selling and Sharing Disclosures:
- We do not sell your personal information for monetary compensation.
- We may utilize third-party advertising and analytics partners to optimize our digital services and deliver marketing campaigns. Depending on your state of residence, utilizing these third-party tools for targeted advertising may structurally constitute "sharing" data. You have the right to opt out of this tracking as detailed in the rights section below.
Data Retention
We retain your personal information only for as long as reasonably necessary to provide services, resolve disputes, enforce our active agreements, and comply with state or federal legal obligations. Retention periods vary depending on the nature of the data collected. Identity verification outcomes are retained strictly as necessary to meet contractual, insurance, and compliance requirements.
Your U.S. State Privacy Rights
Depending on your state of residence, you may possess specific legal rights regarding your data, including the right to:
- Access the specific pieces of personal information we hold about you.
- Correct inaccurate or outdated personal information.
- Request Deletion of personal information, subject to certain legal exceptions.
- Request Information about the categories of data we have collected or disclosed in the past 12 months.
- Opt-Out of the sharing of your data for targeted advertising.
- Limit the Use of your sensitive personal information to strictly operational tasks.
- Appeal a decision if we are unable to fulfill a specific privacy request.
We will not discriminate against you, deny services, or alter pricing tiers if you choose to exercise your legal privacy rights.
How to Exercise Your Rights: To submit a request or opt out of targeted ad tracking across any of our Sites, please contact us directly at: privacy@alohaautodepot.com. We will verify your identity before fulfilling structural account requests to protect your security.
International Data Transfers
Personal information collected within the United States may be transferred to, stored, and processed in other countries, including India, where our technical infrastructure or service providers operate. We implement reasonable data protection safeguards to secure this data during international transit.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, or disclosure. However, please be aware that no security architecture or internet transmission system is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes across our Sites. Any updates will be published directly on this page with an updated "Last Updated" date at the top of the file.